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There were problems with the following fields:
Requester
Subject
Description
What kind of issue do you have?
...
Computer
Phone
Network
Billing
Surveillance
Access Control
Audio/Video
Other
Priority
Low
Medium
High
Urgent
Group
...
Billing
Catastrophic IT Incident Group
Catastrophic Phone Service Incident Group
Customer Service/Sales
General Tech Support
Phone Service General Support Team
Unknown
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